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FREQUENTLY ASKED

While our clients are all unique, many of their questions are the same! Please, check the list below for yours.

  • How will I recieve my finished logo?
    At A.Brooke Creative, we aime to ensure that when we are finished, you will have everything you need to use your new branding. We send (via email) a folder with a collection of images you can use for various purposes. 1. A vector PDF of your logo (for a variety of uses) 2. High resolution JPG (easy for use in print) 3. High resolution PNG file with a transparent background 4. A low resolution JPG (formatted for quick opening on social media pages) We are happy to provide any other formats you may need, free of charge.
  • When do I pay for my designs?
    50% of your invoice amount is due before work begins. The remaining 50% is paid when designs are completed and approved. Files are delivered after final payment has been received.
  • How do I pay for my designs?
    We have a variety of options to pay for your designs! At the beginning of your project you will be emailed an invoice detailing your project. The easiest way to pay is directly through the invoice.* We also offer a variety of other payment options. 1. Cash (local clients only) 2. Cashiers Check or Money Order 3. PayPal, CashApp, Venmo* 4. Credit or Debit card* *A convenience fee of 3% is added to all digital payments.
  • What is Vector Art?
    Vector art is created using vector illustration programs. These programs use mathematic equations and geometric shapes to create art that is clean, camera ready, and can be scaled infinitely, without any loss of quality or fidelity. In the following graphic, we will show you the difference between Vector art and the other, more common type of computer graphic, Raster art: You’ll notice how, in the Raster art file, the edges of the art become distorted when the picture is enlarged. You’ll also notice how there are hundreds of shades of green in the Raster file, but only one shade of green in the Vector file. Raster Graphics, such as photographs and graphics files created in Photoshop, Paint, and other Raster editing programs, can be used for some applications, but in most cases, especially with art such as logos, you will need Vector art. (This wonderful explaination was found on image420.com and was adapted for this page.)
  • I 'think' my image is vector..?
    Unless your file was created in a program like Adobe Illustrator or Corel Draw, it is most likely not vector. Common file extensions that are NOT vector: .jpg .png Common vector file extensions are: .ai .eps PDF files can be vector, but are usually not. An easy test is to zoom on your image. If it becomes blurry or pixelated, it is not vector.
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